We continue to look after you, long after your AY Up Light System purchase.

We won’t leave you out in the dark.

Ay Up provides warranty to all batteries, chargers and parts.

  • Five Year Warranty
    On all lights

  • One Year Warranty
    On all other parts, including chargers, batteries and accessories

We are dedicated to customer satisfaction. If you have any trouble with your Ay Up system, simply send us an email using our contact form here

We will contact you ASAP and get you back on the road, doing more of what you love. We work very hard to ensure that the process for getting parts replaced is easy and trouble-free. Depending on where you are in the world, it should only take between one and five days to replace your goods.

Repairs and replacements

Ay Up is also equipped to handle repairs and general replacements. If you are an existing customer, you can order replacements at discounted prices through our customer loyalty program.